Shipping policy

Shipping Policy for Cada-Bricks.com

Thank you for shopping at Cada-Bricks.com, your trusted source for premium building blocks and creative play sets. We strive to deliver your orders as quickly and reliably as possible. Please review our shipping policy below for details on order processing, shipping methods, delivery times, and more.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays. Orders placed after 12:00 PM (CEST) may be processed on the following business day. Processing times may be longer during promotional periods or high order volumes, in which case we will notify you via email if there are any delays.

Shipping Methods and Delivery

We offer several shipping options to meet your needs:

  • Standard Shipping: Available for most locations, with estimated delivery within 5–10 business days after processing.

  • Express Shipping: For faster delivery, choose express shipping for estimated delivery within 2–5 business days after processing.

  • International Shipping: We ship to select countries worldwide. International orders typically take 7–15 business days for delivery after processing, depending on the destination and customs clearance.

Shipping rates are calculated at checkout based on your order’s weight, destination, and the selected shipping method. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Costs

Shipping costs vary depending on your location and order size. We offer free standard shipping on all international orders including the European Union (EU). 

Shipping Restrictions

Some items may be restricted from shipping to certain locations due to local regulations or product availability. If you encounter any restrictions during checkout, please contact our customer service team for assistance.

Tracking Your Order

Once your order ships, you will receive an email with tracking details. You can use this information to monitor your package’s progress. If you have not received your tracking information within 3 business days after your order confirmation, please check your spam folder or reach out at the contact page.

Missing or Damaged Packages

If your package is lost or arrives damaged, please contact our customer service team within 14 days of delivery. We will assist you in filing a claim with the shipping carrier and, if necessary, arrange for a replacement or refund.

International Orders

For international orders, please note that any customs duties, taxes, or import fees are the responsibility of the recipient. These charges are not included in the product or shipping costs and may be collected upon delivery.

Returns and Exchanges

For information on returns and exchanges, please refer to our Returns Policy, which is available on our website.

 

Contact Us

If you have any questions about our shipping policy or your order, please reach out at the contact page. Our customer service team is here to help.

Thank you for choosing Cada-Bricks.com. Happy building!